Returns & Exchanges
At Five By Flynn, we want you to be completely satisfied with your purchase. If your new pieces aren't quite right, we offer returns for store credit or exchange within 14 days of delivery, provided items are in original, unworn condition with tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all labels and swing tags remain intact to qualify for a return.
Ship It Back
Download and print your pre-paid shipping label, then drop off your package at any authorized carrier location.
Quality Check & Processing
Once our team receives and inspects your return, we will issue your store credit or process your exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing